Contact

We are here to help

Whether you’re curious about our eco-friendly cleaners, need help with an order, or just want to say hello, our team is ready to assist you .

Email

info@pollie.in

Mobile no.

+918866026460

Address

1106 Iconic Shymal, Shymal Crossroads, Ahmedabad, Gujarat, India, 380015

Need help?

Frequently Asked Questions

How can I get in touch with Pollie’s customer support?

You can reach us via email at info@pollie.in, or by filling out the contact form on this page. We aim to respond within 24 hours during business days.

What are Pollie’s customer service hours?

Our customer service team is available Monday to Saturday from 9 AM to 6 PM IST. If you contact us outside of these hours, we will respond to you as soon as possible on the next business day.

Can I track my order after purchasing?

Yes, once your order is shipped, you will receive a confirmation email with a tracking link. You can use that link to monitor the status of your delivery.

What should I do if I receive a damaged or defective product?

We’re sorry to hear that! Please contact our customer service team within 7 days of receiving your order, and we’ll assist you with a replacement or refund. Be sure to include your order number and photos of the damaged product.